If your vehicle has recently failed a smog inspection or you are struggling to afford the cost of repairs needed to pass, California’s Consumer Assistance Program (CAP) may be able to help. Administered by the Bureau of Automotive Repair (BAR), CAP is a state-funded program designed to assist eligible vehicle owners in improving California’s air quality while providing financial relief to those who qualify. Whether you are looking to repair your vehicle or retire it altogether, understanding how CAP works can save you significant time and money.
What is the Consumer Assistance Program (CAP)?
The Consumer Assistance Program (CAP) is administered by the Bureau of Automotive Repair (BAR) and funded through California’s smog check program. Its primary goal is to help improve air quality across the state by assisting low-income vehicle owners who cannot afford smog-related repairs, or whose vehicles are too old or too costly to repair and would be better off retired from the road entirely. CAP offers two main forms of assistance ,the Vehicle Repair Assistance Program and the Vehicle Retirement Program.
What is the Vehicle Retirement Program?
The Vehicle Retirement Program is designed to help get high-polluting vehicles off California roads for good. Through this program, eligible consumers can retire a qualified vehicle and receive a cash payment of $1,000, or $1,500 if the consumer meets low-income eligibility guidelines. This is one of the most straightforward ways for owners of older, high-emission vehicles to receive compensation while contributing to cleaner air in their community.
How do I participate in Vehicle Retirement?
To participate, you must submit a completed CAP application. You can apply online through the BAR website or contact the Department of Consumer Affairs’ Consumer Information Center at (800) 952-5210 for assistance with your application. Once your application is submitted, it will be reviewed and processed by the program administrators.
Are there documents I should submit with my application?
If your household income meets the low-income eligibility requirement ,which is set at 225% of the federal poverty level ,you may be required to provide documentation verifying your household income. Acceptable income documents include recent tax returns, pay stubs, or other official records that confirm your eligibility. Contact CAP directly at (866) 272-9642 for a full list of acceptable documents before submitting your application.
Is there a deadline to take my vehicle to the dismantler?
Yes. Once your application is approved and you receive your Letter of Eligibility, you must take your vehicle to a CAP-contracted dismantler before the expiration date stated on that letter. Missing this deadline may result in losing your eligibility, so it is important to act promptly once you receive your approval notice.
Do all owners listed on the vehicle’s registration need to be present at the dismantler?
Yes. All registered owners listed on the vehicle’s registration must be present at the dismantler site when the vehicle is retired. If any registered owner is unable to be present, a DMV Power of Attorney form (REG 260 or REG 262) must be completed by that owner, designating another person permission to retire the vehicle on their behalf.
Do I need to show photo identification at the dismantler?
Yes. All registered owners and any designated representatives must present a valid driver’s license or other government-issued photo identification at the dismantler. Designees must also provide a copy of the registered owner’s photo identification in addition to their own.
Can the dismantler give me a ride home?
No. Transportation home after dropping off your vehicle is your own responsibility. Make arrangements in advance ,whether that is a ride from a friend, a rideshare service, or public transportation ,so the process goes smoothly on the day of your visit.
How will I be notified if I qualify?
After your CAP application is submitted and processed, you will be mailed a determination letter with the outcome. In general, CAP applications are processed within approximately eight (8) weeks from the date of receipt. Be sure your mailing address on the application is accurate to avoid any delays in receiving your notification.
If approved, what can I expect?
If your application is approved, you will receive a Letter of Eligibility in the mail. This letter will include specific step-by-step instructions on how to successfully retire your vehicle, along with a list of auto dismantlers that are authorized by BAR to accept CAP vehicles. Review this letter carefully and follow all instructions to ensure there are no issues on the day you take your vehicle in.
Where do I take my vehicle?
You must choose from the list of BAR-authorized dismantlers included with your Letter of Eligibility. Always contact your chosen dismantler in advance before arriving to confirm they are currently accepting CAP vehicles, as availability can vary. Some dismantlers also require appointments. You can also call the Department of Consumer Affairs Consumer Information Center at (800) 952-5210 for an updated list of authorized locations.
What if I do not have the original title or the title is altered?
If you do not have the original title to your vehicle, or if the title has been altered in any way such as crossed-out information, you must contact the auto dismantler you plan to visit for specific instructions before your appointment. They will guide you on what steps to take to resolve the title issue prior to retiring the vehicle.
Where can I get the DMV forms I need?
DMV forms such as the Power of Attorney (REG 260 or REG 262) can be obtained directly from the DMV’s official website, at any local DMV office, or by calling the DMV Call Center at (800) 777-0133.
When will I get paid for my vehicle?
If your vehicle passes the equipment and operational inspection at the dismantler, you will be paid on the spot. The dismantler will immediately issue a check made out to the registered owner or owners listed on the vehicle’s registration.
Where can I get more information about CAP?
For any additional questions about the Consumer Assistance Program, contact CAP directly at (866) 272-9642. CAP agents are available Monday through Friday from 8:10 a.m. to 4:30 p.m. BAR offices are closed on Saturdays, Sundays, and state holidays.
Still Need a Smog Check in Glendale?
If your vehicle has not yet been tested and you want to know where you stand before applying for CAP, Visit Brand Smog Check Center at 1717 S. Brand Blvd, Glendale. We are a STAR Certified Test-Only station open six days a week with no appointment required. Our certified technicians will complete your smog inspection quickly and efficiently, and results are submitted directly to the DMV. Before you come in, don’t forget to save $25 on your next smog check using our mobile coupon ,valid for 2000 model year or newer vehicles, no printing required.